Niloy Motors Ltd.
Vacancy
1
Job Description
Manage large amounts of inbound & outbound phone calls Identify and assess customers’ needs to achieve satisfaction Provide a Technical solution to the client. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Assist the client to access the necessary software. Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policiesEducational Requirement
Bachelor degree in any disciplineJob Nature
ContractualExperience Requirement
The applicants should have experience in the following area(s): Customer Care, Customer Relationship Management (CRM), Customer Service, Customer Support through Phone Freshers are also encouraged to applyAdditional Requirements
Adequate knowledge in Ms Word, Ms Excel, Ms Power Point and Internet. Fluent in English and Bangla. Good communication skills.Job Location
Dhaka
Gender
Both Candidate can apply
Salary
BDT 15000
Compensation & Other Benefits
As per company Policy
Application Deadline : 31-01-2026
Nitol Niloy Tower, 69 & 42 Nikunja-2 C/A, Airport Road Khilkhet,
Dhaka-1229. Phone: +096-3661-0010, Ext.: 435
